Possessing just accomplished (three/eighteen) a flight from Miami Airport to Philadelphia, we identified which the service from the Miami Airport from the American Airline people wasn't per successful or Qualified service. We were given incorrect directions to our Test-in location, then again after we experienced to obtain in line for your safety check. We were despatched to the wrong place for that perform.
I want a credit to get a flight we missed from Phoenix to Spokane. We skipped the flight as it took us so very long to acquire thru customs. We were being flying from Mazatlan and going thru customs in Phoenix.
My problem was a bag that was overweight. One woman stored indicating I could only take 50 lbs, regardless if I informed her I used to be happy to pay overage expenses. This other lady was not much too helpful. Even so, Nina Kong went genuinely out of her solution to help me… contacting for facts, seeking items up…she even helped me shift the bag to a safe location when I went via it to see if I could rearrange and pull some body weight out.
I happen to be on the phone for 3 several hours wanting to solve a problem where by my bag was break up open up and my belongings missing.
On April fifteenth, 2013 I acquired a sign in the mail from you and was extremely let down when I opened the envelope to see the Look at created out was about one/4th the amount I'd originally submitted for reimbursement.
I'm seventy seven calendar year outdated I strategy this excellent family vacation with my daughter to show her our heritage in Chile, we paid out almost $3000.00, we flew to South The united states Chile on 12/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat within the runway for 2 hours as a consequence of baggage delayed, the pilot mentioned it absolutely was issue with not plenty of staff to load the plane AA957 with luggage. then our seats difficulty: seat 41A , my daughter TV was broken, my seat 41B my arms have been damaged, wouldn’t move up, so and After i need to check out the lavatory I couldn’t get up, considering the fact that I've Diabetes I must check out the bathroom that may be why I took the tip seat After i tried to climbing more than the arm I Slice my leg and was bleeding. I talk to the flight attendant for help, she was no help in any respect. my daughter made an effort to help me by climbing more than me considering that we couldn’t get any help. she slip and fell on equally arms looking to climb more than me and bruised the inside of her legs definitely bad. We have now pictures of her leg and my leg appear like elephant feet, allow me to inform you it hurt so bad I cried from your discomfort, the whole two weeks in Chile I had to order sneaker just one size larger since my feet ended up so swollen and my daughter couldn’t don her bathing go well with due to the fact The within of her leg were all bruised up.
january 26 my son flew non stop from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He reported within the airport that his bag did not arrive off the airplane. The Woman with the booth checked the assert ticket. The bag had not still left St. Louis. She gave him a locator selection and informed him they'd be contacting him soon. They could not locate it in order that they sent him a type to fill out of his possessions from the bag. He despatched it in.
I'm sixty two yrs outdated, and was over a flight from Orange County, Ca to Jacksonville, NC. All went well till I arrived at Charlotte,NC. Simply because I had wheel chair aid I used to be helped usually I believe I would not are already. Immediately after two flight were being cancelled on that evening I wasn’t genuinely absolutely sure what I might do. But because of the kindness within your personnel they wheeled me to customer service each situations, And eventually on receiving read this article the news that A further flight would not be scheduled till the morning of your 3rd they built guaranteed I had a motel compensated for by american airlines which I very much appreciated. Becoming by yourself was a little bit Frightening, but I designed it as a result of, and managed to acquire back again on the airport at five:30 the subsequent morning. And again this flight was cancelled also. At this point I arranged to only go to a different city. On receiving on that flight there was a electrical fire inside the cabin from the airplane, and following becoming in the air for approximately 10 minutes it had been rotated and we had been taken off the airplane inside a hurry.
Tomorrow, on my BIRTHDAY, I’ll treat your 3rd share allocation like a special birthday existing from all of you and tank you considering that-
I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to many difficulties to locate me One more flight also to reroute my luggage. Gary was pleasant and helpful and relaxed, and I actually appreciated how hard he labored to help me.
This was absolutely unfair to me- I compensated to get a seat and obtained one/two seat, I paid out further for “excess place†and acquired no place. This was a really uncomfortable encounter for me.
Buyers can also American Airways client service through the e mail stated in this article: . We obtained an automatic reaction in just a few minutes, even so the correspondence did not handle our query.
I would love an tackle to mail a letter to American Airways Purchaser Service, and I hope you can reply using this deal with.
Come across troubles calling AA reservation by cell phone, its usually chaotic and difficult to talk to the reservation personnel, when contacted. Would favor to communicate by electronic mail, remember to give me an email tackle of Ecuador Reservation Office. Quite a few thanks.